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Lead IT Operations & Infrastructure

ANAVIA Bilten, ANAVIA Näfels
Full-time
Permanent employee

Your mission

•             Ensure stable, secure, and efficient IT operations across the company

•             Lead and deliver IT infrastructure, cybersecurity, and IT operations projects with clear business impact

•             Establish structure, transparency, and ownership in IT processes and systems

•             Reduce operational IT workload on leadership by taking end-to-end responsibility

•             Strengthen cybersecurity and governance in a pragmatic way

•             Enable teams through reliable, secure, and efficient IT systems and services

•             Define and maintain the company's IT infrastructure roadmap, including servers, networks, cloud services, cybersecurity, and workplace technology

•             Support IT budgeting, vendor selection, and cost management activities

Key Tasks

•             Oversee daily IT operations together with internal IT support and ensure clear prioritization and escalation handling

•             Act as main interface and coordinator for the external IT service provider

•             Lead implementation of IT initiatives (e.g. VPN, password manager, cybersecurity tools, MDM, backup and monitoring solutions)

•             Manage IT infrastructure topics such as networks, access rights, and system setup in collaboration with providers

•             Define and improve IT processes (onboarding, access management, device lifecycle, support workflows)

•             Coordinate cybersecurity measures including assessments, audits, and awareness initiatives

•             Manage software landscape and licenses, including engineering tools and enterprise systems

•             Support introduction and rollout of new software solutions across departments

•             Ensure documentation, transparency, and basic governance across IT systems

•             Identify opportunities to improve efficiency through digital tools and automation

•             Lead, support, and develop the internal IT Support function, ensuring effective prioritization, knowledge transfer, and continuous improvement

•             Manage and continuously optimize collaboration with external IT service providers, ensuring service quality, cost efficiency, and gradual development of internal capabilities


Competencies & Duties

                Strong project management and execution skills with ability to handle multiple parallel topics

•             Business-oriented mindset with the ability to align IT decisions and investments with company objectives and operational needs

•             Structured and pragmatic approach to problem solving

•             Ability to translate business needs into IT solutions

•             Strong stakeholder and vendor management skills

•             Hands-on mindset with ownership mentality

•             Clear communication and ability to create alignment across teams

•             Compliance with company standards and quality requirements


Your profile

Qualifications

•             Degree in IT, Engineering, Business or related field

•             5+ years of experience in IT operations, infrastructure management, IT project management, or similar role

•             Experience working with external IT service providers and managing vendors

•             Solid understanding of IT infrastructure, networks, and cybersecurity principles

•             Experience with enterprise software and license management

•             Experience in a manufacturing, engineering, aerospace, or technology environment is advantageous

•             Familiarity with engineering or simulation software environments is an advantage



About us

ANAVIA, a Swiss high-tech multinational, specialises in the design, development and manufacture of vertical take-off and landing (VTOL) systems of up to 750 kilograms. We offer industry-leading unmanned helicopter systems for a variety of missions and applications.

With a team of highly trained and experienced composite, mechatronics, electronics, maintenance flight test and software engineers and other functional experts, we own and manage the entire value chain – from conceptualisation to final quality manufacturing.
Headquartered in Switzerland with a fully owned business unit in the UAE, we have a reputation for groundbreaking innovation and uncompromising quality that reflects our “Made in Switzerland” heritage. This is reinforced by our robust, all-European supply chain that ensures the highest quality standards, stable, and safe procurement processes for reliable manufacturing and delivery.

All of our systems and sub-systems are free of ITAR restrictions.